💎Frequently Asked Questions (FAQs)💎

1️⃣ What is Bangalore Premium Shop?
🛍️ Bangalore Premium Shop is your go-to destination for luxury fragrances from top brands like Dior, Chanel, and Jean Paul Gaultier at unbeatable prices.

2️⃣ Are your perfumes authentic?
✔️ We offer premium-quality fragrances that deliver the same essence and longevity as luxury perfumes, ensuring a high-end experience.

3️⃣ Do your perfumes smell like the originals?
👃 Absolutely! Our fragrances are expertly crafted to match the top luxury scents in aroma, performance, and long-lasting appeal.

4️⃣ How do I contact customer support?
📩 Email: Support@BangalorePremiumShop.in
📲 Instagram DM: @Bangalore_Premium_Shop


💳 Order & Payment

5️⃣ What payment methods do you accept?
💰 We accept:
Cash on Delivery (COD) – PAN India
UPI (Google Pay, PhonePe, Paytm)
Net Banking & Debit/Credit Cards

6️⃣ Do you offer discounts or sales?
🎉 Yes! We frequently offer up to 70% OFF on luxury fragrances. Follow us on Instagram for exclusive deals!

7️⃣ Can I modify or cancel my order?
📦 Orders can be modified or canceled before shipping. Once shipped, cancellations are not possible.


🚚 Shipping & Delivery

8️⃣ How long does delivery take?
📍 Metro Cities: 3-5 days
📍 Other Cities/Towns: 5-7 days

9️⃣ Do you offer Cash on Delivery (COD)?
💵 Yes, COD is available PAN India. However, a small advance confirmation fee may apply for high-value orders.

🔟 How do I track my order?
📦 Once your order is shipped, you’ll receive a tracking link via WhatsApp/SMS/Email.


🔄 Returns & Refunds

1️⃣1️⃣ What is your return policy?
✅ We accept returns only for damaged or incorrect products. If you receive a wrong or damaged item, contact us within 24 hours of delivery.

1️⃣2️⃣ Do you offer refunds?
💰 Refunds are issued only for eligible returns. If approved, the refund will be processed within 5-7 working days.


🏅 Product & Authenticity

1️⃣3️⃣ How long do your perfumes last?
⏳ Our perfumes offer strong longevity, lasting 5-10 hours, depending on the fragrance concentration and skin type.

1️⃣4️⃣ What’s the difference between Eau de Parfum (EDP) and Eau de Toilette (EDT)?
EDP (Eau de Parfum) – Higher concentration (15-20%) for a long-lasting scent (6-10 hours).
EDT (Eau de Toilette) – Lighter concentration (5-15%) with a fresher feel (4-6 hours).

1️⃣5️⃣ Do perfumes expire?
⌛ Perfumes last 3-5 years when stored properly in a cool, dark place, away from sunlight and heat.

 

💌 Still have questions? Contact us via WhatsApp or Email – We’re happy to help! 😊